FAQs

/FAQs
FAQs2019-10-02T12:53:16-05:00

Frequently Asked Questions

We update this page regularly, so be sure to check back often!

BOXES

We are the conscious man’s subscription box service. Each box contains 4-5 black-owned accessory and personal care products.
We release new boxes every month. We do the hard work for you to deliver new black-owned brands to your doorstep for a less than $1 a day.
If you sign up today, you will receive your box near the beginning of October.
We manage our subscriptions to encourage people to shop directly with our partners.
The first wave of Dapper Black Boxes ship at the beginning of the month. If there are remaining Boxes in our inventory and you subscribe in time, your Box will ship within 2-3 business days.
Shipping and taxes are included in the USA only. An additional charge is applied to customers outside of the USA. Any additional taxes or fees are also the responsibility of the customer.
We do not currently ship outside of the US because we do not have international subscribers. If you are interested in subscribing, please contact us so that we can make arrangements to get your Dapper Black Box to you.
We try our absolute best to provide unique items every month. Therefore, it is highly unlikely that you will ever receive the same product more than once. However, there is a possibility of receiving a similar product, from a different brand, in a future box.
You are free to cancel at any time and there are no cancellation fees. If you are one payment ahead of your subscription, you will have the choice to either receive your final subscription one month later, or be reimbursed completely and stop your subscription immediately.

PAYMENTS

Visa, Mastercard, Discover, American Express, Paypal
For a monthly subscription, your account will be charged the day you subscribe. Currently, your account will continue to be charged on the same day that you signed up. This means that if you signed up on August 20th, your account will be charged again on Sept. 20, Oct. 20, and so on.
Depending on when you subscribed, you may have missed the order date for the immediately following month. Think of it like working two pay periods before earning your first check. 
To update your payment information, please click here.

RETURNS

Please contact us, and we will do everything in our power to make it right for you and protect your investment.
Unfortunately, we do not accept returns of individual products from them. However, we would greatly appreciate your feedback on the products you received, whether you liked them or loathed them. Please use our Contact Form to leave your comments.

 

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